Terms & Conditions

Who we are

Atlas Coffee is a small-batch coffee business based in the United Kingdom. In these terms, “we”, “us” and “our” refer to Atlas Coffee.

Contact email: atlascoffeeroasters@gmail.com

Business address: 52 Snowshill Close, Redditch, Worcestershire

Business status: Sole Trader

Using this website

By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the site.

Products

We aim to describe our coffees and related products as accurately as possible. However, tasting notes, roast dates, packaging, and availability may vary from time to time.

Orders

Placing an order through the website is an offer to buy. Orders are subject to acceptance and availability.

We may contact you if we need to confirm details relating to your order, delivery, or collection.

Prices and payment

All prices shown on the website are listed in pounds sterling and are shown inclusive of any applicable taxes unless stated otherwise.

Payments are processed securely through the payment provider used on the website. We do not store your full payment card details ourselves.

Delivery and collection

Atlas Coffee offers UK delivery and local collection where stated on the website.

Collection is available from Church Hill North, Redditch, with full collection details confirmed after order if needed.

Delivery times and dispatch estimates are provided in good faith but may vary depending on roasting schedule, order volume, weekends, bank holidays, or courier delays.

Cancellations and returns

If you are buying online as a consumer, you may have rights under UK consumer law to cancel your order within a set period after delivery.

Details about cancellations, returns, and refunds are set out on our Delivery & Returns page.

Faulty, damaged or incorrect goods

If your order arrives damaged, incorrect, or faulty, please contact us as soon as possible so we can put things right.

Nothing in these terms affects your statutory rights under UK consumer law.

Availability

All products are offered subject to availability. We reserve the right to withdraw, amend, or update products and pricing at any time.

Website content

All content on this website, including text, images, and branding, belongs to Atlas Coffee unless otherwise stated. You may not reuse or reproduce site content without permission.

Liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for faulty goods, fraud, or any rights you have under consumer law.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also have the benefit of any mandatory laws in the part of the UK where you live.

Contact

If you have questions about these Terms & Conditions, please contact atlascoffeeroasters@gmail.com.